Shipping Policy

Processing Time

All standard orders are processed within 1–2 business days.
Please note we do not ship on weekends or holidays and carriers also do not deliver on these days.

Shipping Options & Estimated Delivery Times

All Countries

Standard Shipping: 3-7 business days

Delays can occur which is out of our control and can effect delivery times which we are not liable for.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method for international addresses.
Generally shipping cost is between €5 to €30 depending on the country selected

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Split Shipments

Some orders may arrive in multiple shipments due to item availability or fulfillment center locations. You’ll receive tracking for each package if applicable.

Address Issues

Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly entered addresses and would not issue a refund/credit for such situations.

Delivered Packages

Without Shipping Protection

Once the package is marked as delivered by the carrier, we are not liable for lost or stolen packages. If this occurs, please contact the carrier directly to start an investigation. We would not be liable to issue any type of refund or credit for such cases as the carrier confirms delivery of the package.

With Shipping Protection

We cover the value of the orders that were investigated and found to be stolen or lost in transit, if the package is marked delivered and confirmed delivered by the carrier customers are not eligible for a refund or credit for the value of said shipment.

If you have any questions regarding your shipment, please contact our customer support team at eu.support@youngla.com